I think I should take up Cell C to buy out

Item: MTN South Africa
Rating: 2
Author: Stefan T

Well I paid my account and my services were reinstated bit this morning.... My services are suspended and being told to call customer services when you do that it has been closed and you must use the self help options but when you do that you are told they can't offer self help options speak a consultant. I think I should take up Cell C's offer to buy out my contract bevause this is ridiculous

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Replies (1)

MTN South Africa's replyOfficial

24 Jul 2015, 11:35

Hello stewyn2,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

The normal call centre hours have resumed on the 2015-07-24.

Kindly note the sim card for number *** was activated on the 2015-07-20.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Lungi
REQ:***

MTN South Africa's reply24 Jul 2015, 11:35

Official