LM
Lungile M
1 reviews | Active since Feb 2015
31 Aug 2015, 11:00
I still haven't received any response from MTN
After sending countless complaints about the money that is owed to me, R922. 35, by mtn after terminating the contract, I still haven't received any kind of communication or my money. Will I get a response or ICASA is my last resort?!
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Replies (1)
MTN South Africa's replyOfficial
15 Sept 2015, 11:44Hello Lungimb,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you query has been escalated to the relevant department for urgent intervention.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you query has been escalated to the relevant department for urgent intervention.
Regards
Rajesh
REQ:***
MTN South Africa's reply15 Sept 2015, 11:44
Official
Hello Lungimb,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you query has been escalated to the relevant department for urgent intervention.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that you query has been escalated to the relevant department for urgent intervention.
Regards
Rajesh
REQ:***