I STILL HAVED NO FEEDBACK!!!!

Hello Rodney///Marsh,<br> <br> Thank you for your post.<br> <br> Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.We value your input and also appreciate the time you took to raise your concerns with us. <br> <br> Kindly be advised that the matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards,<br> Ayanda<br> REQ:*** <br> <br> ---<br> <br> I received this response over 2 weeks ago and I still have not received a response even though it was escalated. what I cant handle is how you people think that this is ok. you are pathetic to say the least. and guess what, I am going to receive another one of these generic responses with another REQ:*** <br> <br> your service is pathetic