I received my new phone from MTN on 31st of December 2017. It was a combo unit. Head wirless head phones were faulty. I took it back and is still waiting for a replacement.

On the 31 December 2017 I went to the MTN store at the Eastrand mall opposite Ackermens to collect my new LG cell combo. The phone came with a LG wireless headphone. I tested the headphones on the 1st January 2018 just to find only 1 speaker working. I took it back on the third of January 2018 and was told that we will only get a replacement once the supplier has opened. I went back to the store 5 times and the sales person as well as the store manager was very reluctant to assist. I only received a call from the store about the 6th of February when a Gentleman by the name of Chris became involved. To date that was the only call I received for any assistance. I feel that MTN is in bridge of contract , because the deal I took included a set of headphones witch to date I have not had the luxury of using. This is such bad service. when I phoned the 808 number it was even wors because they did not even attempt to assist. MTN ..............no good