1 reviews | Active since Aug 2012
I often don't receive SMSs
<p>I know of 3 people who have sent me SMSs, but I have not received any of these.</p> <p>I also know of one SMS that I sent that was not delivered either.</p> <p> </p> <p>I've contacted MTN to sort this out, but they can't seem to do anything from their side, saying that it must be on the other person's side. But I am the only one experiencing this issue.</p> <p> </p> <p>I need MTN to sort this out immediately. Give me a different sim card if needed, but make sure this is resolved now. I'm expecting important communications via SMS.</p> <p> </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly check the message centre number it should be +*** dif is still the same the dial the code #330*0000# then OK it will respond to you saying deactivation of all call barrings then try sending your handset an sms.
warm regards
mike
Complaints Management Team
Reference Number: ***8
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly check the message centre number it should be +*** dif is still the same the dial the code #330*0000# then OK it will respond to you saying deactivation of all call barrings then try sending your handset an sms.
warm regards
mike
Complaints Management Team
Reference Number: ***8
The message centre was still corrent.
I dialed the code. I'm hoping this fixes it.
The message centre was still corrent.
I dialed the code. I'm hoping this fixes it.
Another SMS was sent to me today which I did not receive.
I seriously need you to fix this immediately!
This is costing my tons money.
Another SMS was sent to me today which I did not receive.
I seriously need you to fix this immediately!
This is costing my tons money.
I am not not receiving phone calls from certan number.
Fix it!
I am not not receiving phone calls from certan number.
Fix it!