MC
Marius C

1 reviews | Active since Jul 2011

30 Mar 2016, 07:49

I never subscribed to MTN play

Mike, are you kidding me? You have the number and the SA ID number, because they are required fields on this form. How else must I provide you with a number if you do not follow up with an email? Telepathically? Cancel the subscription already.<br> ---<br> Hello dutyfree,<br> <br> Dear Valued Customer,<br> Thank you for taking the time to raise your concerns with MTN.<br> <br> Kindly provide us with the cell number in question so that will be in a position to remove your number from subscriptions.<br> <br> warm regards<br> mike<br> REQ:*** <br> ---<br> Cancel this bogus R2 per day MTN Play subscription with immediate effect. I never subscribed.<br> <br>

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Replies (1)
MTN South Africa
MTN South Africa's reply30 Mar 2016, 23:11
Official
Hello dutyfree,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

kindly note that will contact you on the number *** before close of business tomorrow to assist with the matter.

warm regards
mike
REQ:***