1 reviews | Active since Jul 2018
I need an answer!!!
I’ve had a query RE my data subscription for over 3 months now and it’s still not resolved!!!! How am I paying full price for half the deal I signed up for. I’ve been sent from pillar to post and told lies every time. I’m still waiting. Mtn really was a good service provider but their service lately just the worst!!!
Good day Nombuso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your query is being investigated. I see the last note made on your acc was that you spoke to Mfundo Mthethwa and Mfundo has requested information from you and he provided you with his e mail address.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Nombuso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your query is being investigated. I see the last note made on your acc was that you spoke to Mfundo Mthethwa and Mfundo has requested information from you and he provided you with his e mail address.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,