SN
Sabelo N
1 reviews | Active since Apr 2018
03 Aug 2018, 10:12
I NEED A SOLUTION FAST!!!
Good Morning,
i did a sim swap on the 08 June 2018 and the sim card has stopped working. This is irritating because i need it this number working at all times as this is my WhatsApp business number.
Please sort this out.
Regards, Sabelo
Helpful (0)
Replies (4)0
Replies (4)
MTN South Africa's replyOfficial
06 Aug 2018, 09:36Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for assistance @9:30 no availability.
If the complaint regarding the sim swap not working is for a prepaid number you need to contact the 173 prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply06 Aug 2018, 09:36
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for assistance @9:30 no availability.
If the complaint regarding the sim swap not working is for a prepaid number you need to contact the 173 prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
06 Aug 2018, 09:36Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for assistance @9:30 no availability.
If the complaint regarding the sim swap not working is for a prepaid number you need to contact the 173 prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply06 Aug 2018, 09:36
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for assistance @9:30 no availability.
If the complaint regarding the sim swap not working is for a prepaid number you need to contact the 173 prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
06 Aug 2018, 09:37Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for assistance @9:30 no availability.
If the complaint regarding the sim swap not working is for a prepaid number you need to contact the 173 prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply06 Aug 2018, 09:37
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have tried to contact you for assistance @9:30 no availability.
If the complaint regarding the sim swap not working is for a prepaid number you need to contact the 173 prepaid department for assistance.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
SN
Sabelo N's updateReviewer Update
06 Aug 2018, 10:00the sim is for a prepaid number and the 173 guys say i must do a sim swap but i just did a sim swap [i had to make affidavits and wait a full week before my number was activated] so why has my number stopped working, this what i want to know?
what i need from you is to solve it ASAP?
YOU CAN CALL ME NOW, I AM AVAILABLE...
SN
Sabelo N's update06 Aug 2018, 10:00
Reviewer Update
the sim is for a prepaid number and the 173 guys say i must do a sim swap but i just did a sim swap [i had to make affidavits and wait a full week before my number was activated] so why has my number stopped working, this what i want to know?
what i need from you is to solve it ASAP?
YOU CAN CALL ME NOW, I AM AVAILABLE...