AV
Almari V
1 reviews | Active since Jun 2014
29 May 2015, 11:48
I month later and still no results
Thanks for the response on the last complaint, but still nothing has happened.
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Replies (1)
MTN South Africa's replyOfficial
04 Jun 2015, 16:29Hello AlmariVis,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating. I have checked on your current package and do see that it is a MTN Choice 500MB data package. Our system restrictions on this package would not allow for BIS service on a data sim card. Do write back to us if you would like to consider changing to a voice package so that we can load BIS.
Also follow the link, https://goo.gl/PS6y1o, to check on package options.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating. I have checked on your current package and do see that it is a MTN Choice 500MB data package. Our system restrictions on this package would not allow for BIS service on a data sim card. Do write back to us if you would like to consider changing to a voice package so that we can load BIS.
Also follow the link, https://goo.gl/PS6y1o, to check on package options.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
MTN South Africa's reply04 Jun 2015, 16:29
Official
Hello AlmariVis,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating. I have checked on your current package and do see that it is a MTN Choice 500MB data package. Our system restrictions on this package would not allow for BIS service on a data sim card. Do write back to us if you would like to consider changing to a voice package so that we can load BIS.
Also follow the link, https://goo.gl/PS6y1o, to check on package options.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating. I have checked on your current package and do see that it is a MTN Choice 500MB data package. Our system restrictions on this package would not allow for BIS service on a data sim card. Do write back to us if you would like to consider changing to a voice package so that we can load BIS.
Also follow the link, https://goo.gl/PS6y1o, to check on package options.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***