1 reviews | Active since May 2017
I'm disgusted and dissaponted of the insurance for Mtn. They declined my claim reason being late reporting whereas I have been to the shop three times to claim to be sent back and forth. It was delayed because they didn't want to help me. After declining
<p>I have been to Mtn stores three times only to find people who are not helpful. All these times I was sent back without being helped. Then called the center to complain that was then when they gave me a number to call to book my tablet for repairs. Then they declined saying it late reporting. When I questioned them declining. They said I can motivate. I told them if genuinely they wanted to help me they shouldn't have started by declining first. They should have asked me to motivate before declining. I then sent then an email to cancel my insurance for my tablet. That didn't take them long to do because I will be loosing all the money they have taken . The service for cancellation was promptly. Then they started mailing me another clients documents which I believe are very confidential. His residential adress cellphone numbers and his licence. Of which his gadget hasn't been fixed since last year August. Which just sealed in my heart, the service I have perceive to be true. Poor service and we don t care attitudes. </p>
