SS
Shailendra S
1 reviews | Active since Jul 2013
21 Nov 2015, 16:28
I'm being charged incorrectly, AGAIN!!!
Again!!! Ever since l took out my contract I've been having this problem with my tablet on ***, it was sorted out after a long time and after speaking to many arrogant call center operators. Now Mtn is again incorrectly charging me from my night data during the day time. What in the world is going on here???
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MTN South Africa's replyOfficial
23 Nov 2015, 09:31Hello droptop,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with technical support to investigate your account, SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with technical support to investigate your account, SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply23 Nov 2015, 09:31
Official
Hello droptop,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with technical support to investigate your account, SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a query has been logged with technical support to investigate your account, SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,