PW
PIET W

1 reviews | Active since Jun 2015

10 Sept 2015, 11:15

I keep on requesting itemised bill.

I keep on requesting MTN to allow me to open Itemised Calls invoice for cell *** but they keep on refering me to their website billing where I am still not allowed to Itemised Calls.

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Sept 2015, 11:41
Official
Hello Waterpark,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to MTN active supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.

Best regards
Mantoa
REQ:***

Best regards,