AH
Andrew H
1 reviews | Active since Dec 2012
06 Jun 2015, 13:56
I just want to leave!!
After 2 years of painful MTN service and crazy prices my contract has expired <br> <br> Ive tried contacting the call center so my number can be moved to pre payed and I can move to another network<br> <br> I was told 48 hours for my number to be moved,3+ weeks later nothing has happened call center keeps rejecting my call and i'm stuck completely ,the call center was even shut down<br> <br> I honestly hate your network you've effected my business I just want to LEAVE!!! and now you have me locked in with your shocking call center and no way to make contact.<br> <br> If i don't get a response asap I was be seeking legal options<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Jun 2015, 09:06Hello sizzleguyandy,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note our records show that migration was processed on the 2015-06-08.
Please rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note our records show that migration was processed on the 2015-06-08.
Please rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
MTN South Africa's reply17 Jun 2015, 09:06
Official
Hello sizzleguyandy,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note our records show that migration was processed on the 2015-06-08.
Please rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note our records show that migration was processed on the 2015-06-08.
Please rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***