LJ
Lindy J
1 reviews | Active since Oct 2011
01 Jun 2016, 17:10
I just want a statement
<p>I phoned the 808 number 4 times today. Explained the problem 4 times + one time to a supervisor. Received a minimum of 12 mails. All I want is the statemnt for April. They don't listen to my spesific problem. Spend on average 10 minutes per call. 40 minutes of my day spent just to ask for a statment????? Help!!!!!</p>
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MTN South Africa's replyOfficial
02 Jun 2016, 14:54Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation kindly be advised that i emailed you the invoice dated 13/04/2016 as per you requested to ***
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply02 Jun 2016, 14:54
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation kindly be advised that i emailed you the invoice dated 13/04/2016 as per you requested to ***
warm regards
mike
REQ:***
Best regards,