I HOLD THE CEO PERSONALLY RESPONSIBLE

It is absolutely disgusting how MTN treats their clients, taking me from pillar to post after taking MY MONEY wrongfully. Only Ncikazi Taliwe has tried but even, with very little help. Most of the managers and supervisors are always busy, everyone is willing to listen but not act on my complaint, no one ever gets back to me and my billing has not changed for the past 6 months and I was billed in 2013 to 2015 for blackberry services when I owned a Samsung??? I was promised it will be sorted out and for two years, nothing and no refund or apology for my inconvenience. The very same thing is happening with my insurance, my contract clearly states that I opted out of it, however every month, I get billed for the same thing! I got free data \Good Will"and confirmed that this was complimentary but when my bill rose in Jan"