PM
Pheletso M

1 reviews | Active since Jul 2015

21 Jul 2015, 08:02

I havebeen waiting for insurance claim

I lost my phone early this month,I had problems blacklisting my numbers due to the mtn strike,but I managed to block them at the outlet.I filled out the insurance forms and emailed them.its been almost 3 weeks now waiting for the response,when I call the insurance the phone just hang up.I have been trying for morethan 10 days now.

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Aug 2015, 09:23
Official
Hello Pheletso,

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards,
Makhanani
MTN Service Provider
REQ:***