1 reviews | Active since Jun 2016
I have now had enough
<p>Good morning.</p> <p> </p> <p>I am back to fighting my same query, and I have now had enough. Every time Hello Peter contacts MTN, they get in touch with me, by sending me information that is of no relevance to me getting refunded. I have now had enough of this. I want my money that is due to me in my account. They send me accounts I dont even understand, with no explanation as to what its for. When I reply to them on that email, I get no response. I am truly at my witts end, and I am ready to take legal action. I unfortunately cannot attach the file, as its in a different format.</p>
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Kindly be advised that your account reflect that the credit for R610.40 has been passed to the account on the 8-7-2016.
The account balance on the 5-7-2016 was R382.42 the credit for R610.00 was used against the account balance, the account reflect in credit with R227.98. This credit of R227.98 was used against the July invoice that left the account in a balance of R155.03. The invoice for August has been allocated to the account and the account balance is now R383.01.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Kindly be advised that your account reflect that the credit for R610.40 has been passed to the account on the 8-7-2016.
The account balance on the 5-7-2016 was R382.42 the credit for R610.00 was used against the account balance, the account reflect in credit with R227.98. This credit of R227.98 was used against the July invoice that left the account in a balance of R155.03. The invoice for August has been allocated to the account and the account balance is now R383.01.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,