1 reviews | Active since Apr 2013
I HAVE HAD JUST ABOUT ENOUGH OF MTN!!!!!
Please may you help me?<br> <br> I have a Samsung S6 and I have just ported from Vodacom to MTN and have a problem with the network. Not sure if I have the right settings for my phone or if it's just MTN network coverage.<br> <br> I can't go on Facebook it takes way too long to load and my other services like Gmail and Google. I normally put my background data off and if I need to use an app on my phone I change the setting before trying to log on but with MTN it don't allow me to log on at all now I have to wait almost an hour or so or else it just don't want to work. This is not on at all. Vodacom was so much faster.<br> <br> I had the same problem yesterday and I emailed you'll about it, thought it just the network seeing that I had just ported over on Wednesday, but nah it keeps doing the same thing.<br> I would like to be helped A.S.A.P<br> <br> STILL NO HELP WHAT SO EVER FROM MTN IN 6 DAYS. IM SO ****ED OFF RIGHT NOW I COULD BREAK SOMETHING OR SOMEONE.
Thank you for your request.
We sincerely apologise for any inconvenience you may have experienced with our service.
We have checked our network and the cell number has been connected to the network. The sim card has been Rica successful.
For the log on problem you can contact our technical department to investigate why you can' use face book or any of the other services. 1555 is a free service from any pre-paid sim card.
Please try and call them from a different MTN pre-paid sim card for them to guide you on the handset and sim card with the problem. They will guide you step by step.
Kind Regards.
Alice van der Merwe
REQ:***
Thank you for your request.
We sincerely apologise for any inconvenience you may have experienced with our service.
We have checked our network and the cell number has been connected to the network. The sim card has been Rica successful.
For the log on problem you can contact our technical department to investigate why you can' use face book or any of the other services. 1555 is a free service from any pre-paid sim card.
Please try and call them from a different MTN pre-paid sim card for them to guide you on the handset and sim card with the problem. They will guide you step by step.
Kind Regards.
Alice van der Merwe
REQ:***