1 reviews | Active since Jan 2012
I have had it!
Please refer *** for my previous 4 attempts at getting this sorted out. My dad was miraculously able to make one international call to me this month. He has about R200 on his phone and the same damn message \You have insufficient funds\". I want you guys to cancel that contract, I will send back your devices and be done with you. Stop wasting my time with \"have you tried this or have you tried that bull!\" It's either cancel the damn contract (and so help me if you charge me for it) or I don't pay you for it ever, choice lies with you guys now! Those are the 2 choices I'm giving you guys now, no more bull!! No more conversations no more wasting my time and money calling from NZ to fix this, I am done! You've probably noticed I canceled my debit orders, so this is no threat, it's a promise."
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***