1 reviews | Active since Jan 2011
I have had enough
I have sent my proof of payments to MTN every month to rectify my account. <br> <br> No one does anything about it and when i do get a response it is to pass the buck then the very next day i get a suspended notice.- I have been trying to tell you guys for months i have sent through all my proof of payments.<br> Customer Care Date: Tue, 20 Oct 2015 13:39:26 +0000 To: ReplyTo: Subject: Re: ONGOING ISSUE WITH MY I-TALK ACCOUNT [#***6] <br> Good day Nikki.<br> <br> Thank you for emailing Customer Care.<br> <br> We apologize for the break down in service and for any inconvenience we might have caused you. We would like to resolve the problem and provide better service going forward. Thank you for submitting your proof of payment. We advise that your payment of R370.00 is not reflecting on our system at present. ON THE 20TH I PAID R400 BUT STILL MY ACCOUNT WAS SUSPENDED. I AM FED UP. ***<br>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The payment of R400 is not yet reflecting on the account.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The payment of R400 is not yet reflecting on the account.
Regards
Thabelo
REQ:***
Best regards,
