MM
Masabatha M
1 reviews | Active since May 2009
08 Jan 2016, 11:06
I HAVE BEEN PORTING SINCE WED TILL NOW!
Good day,<br> I have been porting from Vodacom to MTN since Wednesday. I Rica'd at Westgate mall and I was told that I need to Rica again which I did at Maponya mall and they told me there is a problem with porting and I have to call them the next day since it was after 4pm. They number they gave me does not exist. '***'.<br> I called 083173 and they gave me the number *** for the porting department. This number is ever engaged and the 083173 number also I cannot get through!!!<br> I cannot do banking, I cannot be contacted. I have just disappeared. I am really desperate, it's been 3 days now!!!<br> PLEASE HELP ME!!!!<br>
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MTN South Africa's replyOfficial
08 Jan 2016, 17:39Hello mumu,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have successfully deregistered the Rica that you did in 2011-01-04 that was the reason the SIM is not working, you can now go and Rica the number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have successfully deregistered the Rica that you did in 2011-01-04 that was the reason the SIM is not working, you can now go and Rica the number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply08 Jan 2016, 17:39
Official
Hello mumu,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have successfully deregistered the Rica that you did in 2011-01-04 that was the reason the SIM is not working, you can now go and Rica the number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have successfully deregistered the Rica that you did in 2011-01-04 that was the reason the SIM is not working, you can now go and Rica the number.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***