I have been made an Idiot for more than 6 months

I have been fighting MTN with this query. and no one seems to assist me. i even went to 14th avenue head office and the consultants were busy assisting mtn ladies from call center. not i understand why mtn call center is like this.<br> MTN owes me money and they don't want to pay me. they keep on doing things. there call center doesn't answer calls and not one to answer my questions