I have Airtime but can't make calls

Item: MTN South Africa
Rating: 2
Author: Thando L

I ported to MTN 1 month ago. I have enough airtime to make a call, but when I try to make a call it tells me \You have insufficient airtime to make this call". I've tried phoning customer care & it's not working"

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Replies (1)

MTN South Africa's replyOfficial

29 May 2015, 11:31

Hello talemide,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been escalated to further investigation, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***

MTN South Africa's reply29 May 2015, 11:31

Official