I have a MTM Home Internet Postpaid Contract

I have a MTM Home Internet Postpaid Contract.The terms of the contract are that payment is to be made before the 25th of Every Month for services for the next month. I made payment on the 23rd of September 2024 for October servies. I used the bank recipient's option where the option is MTN POSTPAID CONTRACTS. My services are not provisioned and I am told that they will not be provisioned for October 2024 as the money reflected late on their side and I should have went to store.I live in Witpoort and the next store is 84km away. I sent Proof of Payment from my bank to show that I made payment but since then I have been told 10 different stories, the consultant I just spoke to says their is no data provisioned for October and I must just deal with it.