I HATE YOU SO MUCH MTN!

I just got a SMS stating that \defaulting on my account may negatively affect my credit rating. Pay to avoid suspension of service\". I am a DEBIT ORDER customer on CONTRACT!!! *** MTN!? Called the 808 call centre number and apparently they have *****ed up something when crediting me last year. Please call up the recorded call that has this reference number: *** (Please note that I am not upset with the friendly call centre agent, but rather MTN's processes and incompetence). Apparently they are going to sort something out (they say I have not been debited for the last 2 months now but will take the full amount on Monday!??). PLEASE CAN A MANAGER LISTEN TO THAT CALL (it has all the details) and contact me once done. I have in the meantime contacted my lawyer. MTN is now affecting my health (high blood pressure), as I have had nothing but ********** service from your company for years now and when I get a threatening SMS from you lot, I feel like I am going to have a heart attack. Sort yourselves out. An MTN MANAGER needs to contact me, as I know this is going to be an issue next month again (it was last month!). I HATE YOUR COMPANY SO MUCH I CAN'T EVEN DESCRIBE IT."