I hate MTN - Worst cell network in SA

I currently have two contracts with MTN. 1. Data contract with Wifi router for nr *** - I'm supposed to receive 120 GB in total of Data. It appears the last few months I've only been receiving 80 GB. So MTN has been in breach of their contract for several months now. The unfortunate and fortunate at the same time is that this contract is ending in May 2024. But it's wrong that I am being cheated and I'm still paying. Infact my contract price has been escalated a few times. didn't know that was allowed on a contract. When I run out of the anytime data on this contract my Night time Data also disappears which forces me to buy extra data

2. SIM Data contract for *** - I'm supposed to get 16GB p/m 8GB anytime and 8GB night time. On top of that I'm supposed to get another 28GB anytime. It just dawned on me yesterday that I didn't receive my 28GB last month and also not this month. I had to buy data twice last month and usually I have a lot of excess data left before my new cycle. I got the text msg that 28GB has been allocated. It's day 2 and I'm still waiting. And there is no way to contact them telephonically because when you phone customer care they don't give you that option.

I tried to have the 078 number contract cancelled several times due to not receiving what was sold to me. They kept referring me to someone else (Mondo). I kept requesting the voice recording with regards to the contract but they refused to send it. The worst is their Whatsapp chat is automated. The 136 number doesn't give you a talk to an operator option. They do everything to avoid direct contact. I absolutely hate this network. Stay far away from them