LS
Laurence S

1 reviews | Active since Mar 2014

10 Jul 2015, 13:07

I HATE MTN!!! I CAN'T DO THIS ANYMORE

MTN HAS NOW BLACKLISTED ME AND GIVEN ME OVER TO A DEBT COLLECTER, THIS IS MY 5TH HELLOPETER FOR MTN. I HAVE PROOF WHERE I DO NOT OWE THEM ANYTHING, I HAVE MADE ALL MY NUMBERS PRE PAID AND STILL THIS ****. I HAVE HAD IT, MTN DOES NOT GIVE A ****. I NEVER HAD A CONTRACT WITH THEM. I AM TAKING THIS MATTER TO COURT I AM FINISHED WITH THIS. THEY DO NOT PICK UP THE PHONE I HAVE BEEN HOLDING FOR HOURS, I HAVE SELL NUMBERS THEY JUST DROP THE CALL. MTN CALL CENTRE AND GREENSTONE STORE IS USELESS. THIS IS MY LAST REQUEST TO SORT MY ACCOUNT OUT, ALL THE STAFF AT GREENSTONE IS AWARE OF THIS. THIS IS YOUR LAST CHANCE SORT IT OUT!!!

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Replies (1)
MTN South Africa
MTN South Africa's reply10 Jul 2015, 18:44
Official
Hello Laurence92,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.

Regards
Thabelo
REQ:***