I HATE MTN

I hate MTN (even more than I hate all cell phone companies). If they spent somw of their enormous marketing budget on customer service, they may have more customers by choice, not by luring them in.

My cell phone was ****** so.... here goes 25 mins trying to get through, find the right number to dial (135 the general no. is the only one they have easily on the web - "just call 135" , difficult if no cell phone! Try 082 135 , a hint). also found a 180 number supposedly for lost phones - not available try later go through all the menus , approx. 2-3 mins each, wasting my time so they do not have to waste their time employing more staff, telling me things about if I want.... for30 seconds a time, when it is not what I want while waiting for the right option) to come to get to an point of option to speak to the oddly title "Service Champion", by "please dial Zero" ..... only to be told "invalid option!!! But there is an option to Port your phone - less critical but more income generating, than blocking your ****** phone. That is not income generating, so we let you wait in a queue going nowhere! Still trying to get through....