nT
nozuko T
1 reviews | Active since Aug 2015
08 Dec 2015, 18:08
I hate MTN cant fix and cant replace my new SONY
Bought the Sony Experia from MTN 11/14 it had a problem with screen 05/15, since then it went in for repairs for the same thing. 12/11/15 it came back the 4th time from Hemingways East London. 13/11/15 I flew to Johannesburg and I've already experienced problem with the screen/ overheating &
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MTN South Africa's replyOfficial
09 Dec 2015, 15:59Hello twaninp,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
MTN South Africa's reply09 Dec 2015, 15:59
Official
Hello twaninp,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***