TJ
Tamzyn-lee Jansen
1 reviews | Active since May 2014
15 Oct 2015, 20:31
I HATE MTN
Hi mtn. <br> I'm extremely irritated with u guys. My airtime & data always disappearing. I checked my airtime & had a balance of R80 airtime & 150 mb of data. I restated my phone only to discover I have no airtime & 45 mb of data. Where did it go to? I called the call centre. I waited 10 minutes on the line. Eventually the call got answered but only to be dropped again.? I've been a mtn client for about 4 years n every year Im even more frustrated. If I don't get my airtime & data back I'm changing over to telkom mobile or cell c. They much cheaper then mtn. Mtn suck.
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MTN South Africa's replyOfficial
16 Oct 2015, 14:29Hello Tamzynleejansen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that you have a WASP subscription with Mira Networks. Should you wish to cancel the subscription, please dial *141*5# Ok and select Content Services and then select the Cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that you have a WASP subscription with Mira Networks. Should you wish to cancel the subscription, please dial *141*5# Ok and select Content Services and then select the Cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply16 Oct 2015, 14:29
Official
Hello Tamzynleejansen,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that you have a WASP subscription with Mira Networks. Should you wish to cancel the subscription, please dial *141*5# Ok and select Content Services and then select the Cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the system shows that you have a WASP subscription with Mira Networks. Should you wish to cancel the subscription, please dial *141*5# Ok and select Content Services and then select the Cancel.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,