I HATE MTN

First of all, I never ever wanted to be a MTN client. I was Nashua mobile and one of the poor poor clients who was handed over against my will.<br> <br> I have a iPhone 5c and it IS insured with them. The screen was not working so well so I sent it in for repairs. After waiting a WHOLE month, they finally replaced the handset. I run a business of my phone and cannot have no phone. I actually should send mtn a bill for loss of revenue.<br> <br> Sadly, about four days later, I dropped my phone and the screen shattered. It's now been 7 weeks trying to get my claim processed. They never ever get back to me. I have to take time out of my business to go stand in the shop itself, as they never answer their phones. The call centers just ring and ring and ring. THEN. The bright spark that answered their phone, in the insurance department, said they can't see what's wrong with my phone. OF COURSE YOU CAN'T BECAUSE IM HOLDING IT IN MY HAND. They never tried to fetch it or check it in or anything. I'm besides myself with no where to turn and no assistance from anyone. Im paying a small fortune for insurance and no service. I HATE MTN