I hate Mtn
<p>As from 1 April 2016 our Autopage contracts were migrated to Mtn. Accidently I made a payment to Autopage still before i realised Mtn is now my provider. Its been six months later, dozen calls to the call centre and 10 emails later and yet STILL no feedback or credit on my account. The amount in dispute is R510</p> <p>No can could give me feedback. Or dissolved my problem.</p>
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MTN South Africa's replyOfficial
25 Oct 2016, 10:28Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Legal Division to assist with the request for missing payment. A call back will be done today to advise on account status.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply25 Oct 2016, 10:28
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent to the Legal Division to assist with the request for missing payment. A call back will be done today to advise on account status.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
's updateReviewer Update
03 Nov 2016, 11:41Good day Kevin
Please could you give me some feedback.
Seeing its a week later again.
's update03 Nov 2016, 11:41
Reviewer Update
Good day Kevin
Please could you give me some feedback.
Seeing its a week later again.