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Ilecoven G

1 reviews | Active since Jan 2018

02 Oct 2023, 06:29

I got offered a contract from MTN for data sim on my current prepaid sim but now all the other benefits i had on this number like voice and other bundles i can't get because I'm on this contract now

I got offered a contract from MTN for data sim on my current prepaid sim but now all the other benefits i had on this number like voice and other bundles i can't get because I'm on this contract now. I'm using this number for business and buying voice bundles is very important for me. I tried to contact MTN and no one can help me with this mater i get transferred from on department to the other until the phone cut off and don't even receive a call back from MTN. This mater is effecting my business and costing me more money

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Ilecoven G's update08 Oct 2023, 11:48
Reviewer Update
I am still waiting for feedback from MTN.
I am calling from department to department my after holding on for 30min for someone to assist my just goes silent or gets cut of.
I also couldn't get the device that supposed to get with this package/deal
Because my finger print the register with DSV there courier. I was advised to call MTN but still no assistants, conclusion or feedback.
I Feel like i have manipulated and called there ***** department.
Come month end I have to pay this contract.
Calmly the lady said. No sir you will for the sim.
So this what it is about watch people who buys alot of airtime and manipulate them to contract wich now we are forced to pay for something that doesn't even help my life.
I can't do anything else with this sim but just use the data.

Please MTN man up.