ES
Elsabe S
1 reviews | Active since Mar 2015
23 Mar 2015, 20:30
I give up with MTN
MTN's response after I complained on Hallo Peter: \Please contact MTN active support on 1761 from your MTN number". Oh my! Number 1761! Why does it sound so fami****? Oh I know! That's how this whole mess started! The number you phone 3 times in four weeks (between 8 e-mails to various dept 's such as customer care"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
27 Mar 2015, 14:19Hello kirstanlique,
Thank you for your post.
Please accept our apologies for the inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly provide us with more information in relation to your query so we can furnish you with a solution. In the interim, we have made our MTN Active department aware of the problems you have mentioned.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly provide us with more information in relation to your query so we can furnish you with a solution. In the interim, we have made our MTN Active department aware of the problems you have mentioned.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi
REQ:***
MTN South Africa's reply27 Mar 2015, 14:19
Official
Hello kirstanlique,
Thank you for your post.
Please accept our apologies for the inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly provide us with more information in relation to your query so we can furnish you with a solution. In the interim, we have made our MTN Active department aware of the problems you have mentioned.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly provide us with more information in relation to your query so we can furnish you with a solution. In the interim, we have made our MTN Active department aware of the problems you have mentioned.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Zelephi
REQ:***