I give up with MTN !!!!!
<p>So, after months and months, the BIS service was eventually cancelled and the clever people in the accounts department are almost there ... why can't they get it right. My contract is not for R399.18 or R399.90 !!! </p> <p> </p> <p>I just received my statement and yet again, the amount is NOT correct. Debit should be for R399.00. NO CENTS !!!!! Get it sorted out. If you are thieving .18c out .90c from all your clients that would make a handsome amount. </p> <p> </p> <p>Die the last freaking time, FIX MY STATEMENT FOR NOW AND THE REST OF MY CONTRACT PERIOD PLEASE. I'm getting really annoyed now...</p> <p> </p> <p>Christine Parkinson</p> <p> ********** </p>
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Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the additional charges on the invoices dated 2016-11-01 and 2016-12-01 are for the multimedia messages sent on 2016-10-19 at 15:45:26 and 2016-11-04 at 13:06:42 respectively. To prevent the additional charges please set the usage limit to R0.00 by dialling *141*1*7852#ok.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***