sS
sroos S
1 reviews | Active since Jun 2010
12 Jun 2015, 13:09
I give up after 50 mails 40 proof of payments send
I have send through on Wednesday the proof of payment of R1500.00 , that was paid already on the 25th I have attached this I am struggling to get you to update your records ... ****** .... I have now paid R2800.00 Sort this out now .... Quick to strike useless at fixing my account quick to switch off. Actually you owe me R70.00 and I have emailed both proof of payments to collections since this morning you read my emails but my phone stays suspended CAN YOU UNDERSTAND YOU OWE ME MONEY <br> <br>
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MTN South Africa's replyOfficial
18 Jun 2015, 13:58Hello shar,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line has been opened for making outgoing calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line has been opened for making outgoing calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply18 Jun 2015, 13:58
Official
Hello shar,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line has been opened for making outgoing calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line has been opened for making outgoing calls.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***