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Shane B

1 reviews | Active since Apr 2014

25 Nov 2025, 18:47

I filed a complaint dated 28/10/2025, zero help from MTN

I filed a complaint dated 28/10/2025, zero help from MTN. Currently I still have zero service. MTN has provided me with 3 eSIM numbers with no luck. *Pathetic service* Lungelo Mbonambi has tried his very best to assist with no avail. My request I sent via email to make me happy is below: “Please rectify this. This is frustrating to say the least. I couldn’t be bother as it’s just R199 but it’s the principle. I used my hard earned money & my issues hasn’t been resolved after a month. I’d like compensation for my time ,money being wasted and nonchalant attitude I’ve received from MTN. I’ve taken countless calls from you- and I appreciate it. I might’ve never gotten to the point without your help. I look forward to hearing from you”- this was my email sent earlier today. MTN, I hope you can get this resolved ASAP. JUST GIVE ME WHAT IM PAYING FOR!

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