I feel like I'm being bul**** by a faceless Corp

It took two sets of reports on this web-site for someone at MTN to give me a call and listen to my problem. When we eventually spoke, Palesa undertook to help. The arrangement was that she would get me the requisite information and then phone me to discuss how to resolve the issue (see previous reports on what the issue is). She got me information (which I might add was a repetition of information that I already possess which does not help) but never phoned me back as per the agreement. It has been almost 8 weeks.<br> <br> MTN might be a company who responds, but from my point of view they seemingly only do it to wear people down and cause them to give up the struggle. In my case their response did not resolve the problem. My numbers have been cut off and charges have been accumulating that I am not getting the benefit of and this is purely because MTN have been ignoring my please for explanations. I am in the dark and acutely feel like I am being bul**** by a faceless corporation who only want to exploit me and renege on their customer responsibilities.