1 reviews | Active since Oct 2016
I DONT want Night Express data!!!!
<p>I am on Pay as you go, however whenever I load data it goes to night data, which I have never requested. I dont use Night Data, I am always asleep by 9pm.</p> <p>I am now sitting on 4 gigs of night data as I keep loading it hoping it will go to my day data.</p> <p>Please advise how I can transfer this data to day data and for it to stop and cancel my night data.</p> <p>I am extremely frustrated at the wastage of money with all the data sitting in night data. This system really doesmt make sense to me.</p> <p>My number is ********** .</p>
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the night express is promotional and you get it for free when you purchase certain data bundles on your account. Should you not use it, it will expire on it own without affecting the data you bought.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the night express is promotional and you get it for free when you purchase certain data bundles on your account. Should you not use it, it will expire on it own without affecting the data you bought.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***