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Doreen M

1 reviews | Active since Oct 2013

30 Apr 2015, 12:50

I dont receive my statements

I have a contract for my 3G , my initial contract was with Nashua Mobile where we were migrated from Nashua to MTN . I have never received any statements since MTN took over , when i call customer service the line cut me off before i can speak to a consultant because i will call using the pre-paid cell. I need the tax invoice from the time i was migrated

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Replies (1)
MTN South Africa
MTN South Africa's reply13 May 2015, 08:29
Official
Hello ktaelomaphanga,

Thank you for your post.

Apologies for the delayed response and any inconvenience it may have caused.

Please be advised that we have escalated this to the relevant department.
They will reply to you shortly.

Regards,
Devan

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