1 reviews | Active since May 2021
I don't have a title for them, they're just horrible 😔
They called me in April in 2021, they offered me a contract that will credit me 10GB anytime and 10GB midnight data for R150 a month. Sounded like a good deal so I said yes to the offer and I regret that day to this date. So we arranged a delivery and they gave me two simcards, I thought maybe one is for anytime data and the other for midnight data. Comes month end, they debited R472. I enquired with them and they said they'd investigate and get back to me in 3 days. They did that and they said they will cancel one simcard at no cost as the fault was theirs but they wouldn't refund me as I had already used the data. So they canceled the 10GB data card and left one with a lot of useless MTN streaming what what that I didn't know how to use. I enquired again reminding them that I signed up for a 10GB anytime data not all these 2GB mtn streaming data and they kept promising to fix that until I decided to cancel the contract which I have been struggling for over 12 months now. They told me to pay a cancelation fee of about R250 and an outstanding amount of a "MISSED DEBIT ORDER" (I had never missed one debit order). So I did pay as instructed via email and they said I must call them after 7 days. 10 days later I called and they said they did not receive any payment from me and the REFERENCE NUMBER(that they gave me) I had used was incorrect. I encountered two rude consultants from the company. Month end they sent me their invoice again, to my surprise they received the payment and they used it as credit instead of canceling the damn contract with them.
Tell them assholes to not **** people and cancel that ****ty contract of theirs, I don't need it anymore and I'm not paying anymore money to them. ID *** *** ***
I'm tired of begging them
