EJvR
Ene Janse van Rensburg
1 reviews | Active since Jan 2016
20 Jan 2016, 09:39
I DONT GET ANY RESPONSE
IVE MAILED SEVERAL TIMES AND CALLED THE CALL CENTRE. I DONT GET ANY RESPONSE FROM MTN.<br> THEY HANDED ME TO ATTORNEYS, THE ATTORNEYS SAID MY ACCOUNT IS BACK WITH MTN BUT I DONT GET ANSWERS FROM MTN!!!!
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MTN South Africa's replyOfficial
22 Jan 2016, 12:18Hello enejvr,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now perused the account and see that the total amount of R5714.87 is in arrears for more than 3 months.
In order to avoid the account being handed over the attorney's we will suggest that you make a payment for the amount of R5714.87. Alternatively if you would like to make arrangements to pay off the debt, please call *** and request to be transferred throught to our Credit Management Team.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now perused the account and see that the total amount of R5714.87 is in arrears for more than 3 months.
In order to avoid the account being handed over the attorney's we will suggest that you make a payment for the amount of R5714.87. Alternatively if you would like to make arrangements to pay off the debt, please call *** and request to be transferred throught to our Credit Management Team.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply22 Jan 2016, 12:18
Official
Hello enejvr,
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now perused the account and see that the total amount of R5714.87 is in arrears for more than 3 months.
In order to avoid the account being handed over the attorney's we will suggest that you make a payment for the amount of R5714.87. Alternatively if you would like to make arrangements to pay off the debt, please call *** and request to be transferred throught to our Credit Management Team.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service experienced.
We have now perused the account and see that the total amount of R5714.87 is in arrears for more than 3 months.
In order to avoid the account being handed over the attorney's we will suggest that you make a payment for the amount of R5714.87. Alternatively if you would like to make arrangements to pay off the debt, please call *** and request to be transferred throught to our Credit Management Team.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,