1 reviews | Active since Oct 2016
I don't want the dam new phone anymore!!!!
<p>I took up a phone contract telephonically with sell direct few days later I was not happy with it. I been phoning MTN to come and fetch the phone as I don't want it anymore nobody is willing to assist. I even went to the branch at North gate but they told me I need to contact the courier. I'm very frustrated because i don't have a contract with the couriers I have it with MTN, </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have checked with the ID number provided, you last had an active MTN contract on 11/08/2015 and now you do not have an active contract on our systems. Kindly contact Selldirect Sales Support on *** for further assistance.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that we have checked with the ID number provided, you last had an active MTN contract on 11/08/2015 and now you do not have an active contract on our systems. Kindly contact Selldirect Sales Support on *** for further assistance.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***