i do not want the open line

I 've had my contract for over 8years and I was happy . I'm very busy so I accepted phone upgrade from one of your call centres. I specifically told agent I want to up line . Since the ***5 I've been trying to sort this.<br> <br> I've been sent pillar to post . The manager I first spoke to was Chris at 808 line I've called numerous times still no response please cancel this contract and I'm not paying anything for this request this current contract is null and void I did not even accept your phone. <br> <br> I want out if you are not prepared to return it to my choice top up