I do not think I have ever encountered such a bad customer service ever

Dear MTN, I discovered you are the owners of Supersonic, an internet service provider. An email to your customer service (***) is being sent today with SUPERSONIC ISSUES in the subject header. The email shall contain evidence to prove to you that either Supersonic is intently trying hard to have zero contact with customers, or is simply horribly managed. We are trying to get a confirmation of our communication to terminate our fibre through them and all attempts have resulted in no human interaction and neither any automated confirmation. The evidence being provided is as follows: 1. Whatsapp customer care "under mainteance" always 2. Hellopeter attempt to reach Supersonic but the company stopped subscribing and does not reply to complaints via HP 3. Auto responder at least acknowledging Ticket SST611167 where we notifed termination 4. Follow up email to the above, to which we never got a reply. 5. Failed attempt to each supersonic via MTN. They just push us back to the Supersonic customer care number that nobody replies to 6. Recorded call to Supersonic customer care with no human attending for 14 minutes 7. Reporting all to Vumatel since they own the fibre 8. Failed attempt to use MTN's whatsapp customer service, screenshot showing no reply at all 9. Supersonic's website showing only one customer care number, to which no human replies 10. Supersonic's dashboard on their platform showing our messages to which they never rep****. 11. Recorded call to MTN's customer care, 21 minutes but nohuman reply 12. Recorded call to Supersonic's customer care line (4th time), but no human reply for 25 minutes...