TG
Tshepo G

1 reviews | Active since Aug 2015

04 Aug 2015, 13:49

I DO NOT HAVE AN ACCOUNT WITH MTN

I HAVE BEEN PROMPTED ABOUT AN ACCOUNT WITH MTN THAT I HAVE NEVER OWNED, AND HAVE UPON REQUEST SENT THROUGH AN AFFIDAVIT AND ID COPY STATING THIS. TO DATE NO CONCRETE INFORMATION HAS BEEN RECEIVED AND AND WHEN I CALLED THROUGH THE VVM DEPARTMENT TODAY THEY TELL ME THAT THEY ARE ONLY ESCALATING THIS TO MTN NOW. AND SHE IS ONLY DOING THIS AS A FAVOR.<br> <br> I WANT MY ITC CLEARED AND THIS TO BE PUT TO BED AS SOON AS POSSIBLE AS MY PATIENCE IS RUNNING OUT VERY QUICKLY.

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Aug 2015, 10:34
Official
Hello Gaelae,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards
Tshepiso
MTN Service Provider
REQ:***