I didn't ask for this
<p>I have been receiving sms notifications that tell me that I am subscribed to mtn play air G that cost me R2 a day. I did not subscribe to any such service and I do not want it. I did not ask for it and want it gone. If you click on the opt out option you are taken to a log on site which has nothing to do with opting out but sharing more details. Is this a hoax or is mtn really taking a chance here?</p>
Thank you for your post.
We apologize for the delayed response.
Kindly be advised that any services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Content charges are when you download information from your Internet commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
We can send a request to the content provider to remove your cell number from their data base.
We have escalated the complaint to the content provider to remove your contact details from their systems.
Your unsubscribe has been logged as #***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for the delayed response.
Kindly be advised that any services used on the sim card will be charged to the account, content services is not a MTN service and from our side we cannot activate this, content service can only be activated by the user of the handset. MTN do not credit the account for any content charges.
Content charges are when you download information from your Internet commercial adverti*****t to your handset.
Please note we cannot assist you with the break down for the content charges because this is not a MTN service and we do not work on outside company systems.
We can send a request to the content provider to remove your cell number from their data base.
We have escalated the complaint to the content provider to remove your contact details from their systems.
Your unsubscribe has been logged as #***.
You may use the following USSD code to block the content service providers: *141* 5 # select option written content billing.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,