SH
Susan H
1 reviews | Active since Jun 2015
07 Jun 2015, 22:28
I did not received my data bundles
MTN messed up my data so I cannot get on to the internet via the LTE on my I-phone. Seem to me that they are interfering with the more expensive contracts. Susan Heyns
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Jun 2015, 13:07Hello Bittergal,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A query has been opened for investigation it is still pending (REQ:***) . I have sent a follow up on the request for the matter to be treated as urgent and for the person who logged it to contact you with updates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A query has been opened for investigation it is still pending (REQ:***) . I have sent a follow up on the request for the matter to be treated as urgent and for the person who logged it to contact you with updates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply09 Jun 2015, 13:07
Official
Hello Bittergal,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A query has been opened for investigation it is still pending (REQ:***) . I have sent a follow up on the request for the matter to be treated as urgent and for the person who logged it to contact you with updates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A query has been opened for investigation it is still pending (REQ:***) . I have sent a follow up on the request for the matter to be treated as urgent and for the person who logged it to contact you with updates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***