SF
Salmon F
1 reviews | Active since Sept 2013
15 Oct 2015, 09:10
I did not receive data I paid for
At about 2am on 15-10-2015 I bought R160 worth of MTN data (1Gig) via FNB cellphone banking. The money was deducted from my bank account and shows as being paid by FNB, but I did not receive the data on my number. Straight after I also bought R15 normal MTN airtime which I did receive. Please see to this as I need the data asap and I am not willing to pay double for this.
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MTN South Africa's replyOfficial
16 Oct 2015, 12:10Hello J****1983,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please fax us the proof of payment to:*** and quote the below reference number, we will be able to assist your promptly.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please fax us the proof of payment to:*** and quote the below reference number, we will be able to assist your promptly.
Best regards
Mantoa
REQ:***
MTN South Africa's reply16 Oct 2015, 12:10
Official
Hello J****1983,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please fax us the proof of payment to:*** and quote the below reference number, we will be able to assist your promptly.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please fax us the proof of payment to:*** and quote the below reference number, we will be able to assist your promptly.
Best regards
Mantoa
REQ:***