I did a migration a week ago , LTE migration It’s been over a week now and it’s still not done

I did a migration a week ago , LTE migration It’s been over a week now and it’s still not done . Every time I follow up on social network, I am told to wait 48 hours for feedback . Which does not come When I call the store MTN South Gate . They tell me they logged a remedy and they are waiting for feedback I sent an email to MTN complains and still I don’t have any feedback This is now unacceptable, I’ve been waiting for way too long Worst thing is that I’ve already paid for this . I had to make an upfront paying.